Services
What I can build for you
AI engineering services focused on practical tools, automations, and integrations — not hype. Everything from strategy and prompt engineering to full production deployment.
AI Strategy & Consulting
Cut through the hype with a grounded, business-first AI strategy. I help you identify where AI creates real leverage — and build a roadmap to get there.
- AI readiness assessment & audit
- Use case identification & prioritisation
- Build vs. buy decision framework
- Vendor & tool evaluation
- 90-day AI implementation roadmap
- ROI modelling & KPI definition
LLM Integration & Prompt Engineering
I integrate large language models into your products and workflows — with the prompt engineering discipline to make outputs reliable, consistent, and on-brand.
- OpenAI, Anthropic, and open-source LLM integration
- Prompt design, chaining, and optimisation
- Structured output & function calling
- Evaluation frameworks & regression testing
- Cost optimisation strategies
- Streaming, caching, and latency tuning
AI-Powered Automation & Workflows
Replace manual, repetitive processes with intelligent automation pipelines. From document handling to data extraction and multi-step agent workflows.
- Document parsing & intelligent extraction
- Email and ticket triage automation
- Multi-step AI agent pipelines
- CRM and helpdesk AI integrations
- Scheduled and event-driven workflows
- Human-in-the-loop review interfaces
RAG Systems & AI Knowledge Bases
Build AI that answers questions accurately, grounded in your own data. I design retrieval-augmented systems that surface the right information every time.
- Vector database setup (Pinecone, pgvector, Weaviate)
- Document ingestion & chunking strategies
- Embedding pipeline design
- Hybrid search (semantic + keyword)
- Citation and source attribution
- Continuous knowledge base updates
AI-Powered App & Website Development
Full-stack web applications and sites built with AI-accelerated engineering. Production-grade code, clean architecture, and full handover — delivered faster.
- Next.js / React full-stack development
- AI feature integration (chat, search, generation)
- Rapid prototyping to production deployment
- CI/CD pipelines & automated testing
- Performance-optimised, SEO-ready builds
- Complete documentation & handover
AI Support & Customer Experience Tools
Intelligent tools that help your support team handle more with less. Auto-classification, smart routing, response drafting — with humans staying in control.
- Ticket classification & priority routing
- LLM-powered response drafting
- Knowledge base Q&A integration
- Sentiment & escalation detection
- Agent feedback & continuous improvement loop
- Multi-channel (email, chat, web form)
AI Document Generation
Automated generation of user guides, technical manuals, and structured documentation from your codebase, APIs, and existing content.
- API spec to user guide generation
- Technical manual authoring pipelines
- Diff-aware doc update automation
- Multi-format output (Markdown, PDF, HTML)
- Brand voice & style guide enforcement
- Stakeholder review & approval workflows
Technical Due Diligence & AI Audits
Independent review of your AI systems, prompts, data pipelines, and engineering stack. Get an honest picture of where you are and what to fix.
- AI system architecture review
- Prompt quality & safety audit
- LLM cost & performance analysis
- Data pipeline & retrieval assessment
- Risk & compliance review
- Actionable improvement report
Process
How we work together
A proven process that keeps projects on track and means no surprises at the end.
Discovery
Deep dive into your goals, current workflows, data, and constraints — no assumptions.
Design
Architect the right AI approach — only the complexity the problem actually needs.
Build
Engineer and iterate with rigorous testing, eval frameworks, and real feedback loops.
Hand Over
Full documentation, team training, and ongoing support so you own what we build.